Dear user, Could you please provide some proofs? including trading account number, deposit, trading records and chat history with broker. You may add proofs in your complaint, we will try to urge broker to settle your issue. If any response, we will immediately inform you.

I applied for a withdrawal and have not been able to successfully withdraw it. It keeps saying that there is a contract. Please contact my manager and he said that liquidated damages must be deducted before withdrawing. I am a business introduction in Taiwan and I don't know what the contract is. This has nothing to do with customers paying their own capital. Customers should withdraw money smoothly, and the company that provides the strategy should have a good understanding of how business is solicited. Please the platform should not affect customer withdrawals, thank you