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I ask Exness to compensate me for my losses
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rozay stunna
2024-03-18
相关交易商:
Exness
监管机构: CySEC,FCA,Mauritius FSC,Seychelles FSA,FSCA
维权: 交易损失赔偿
维权金额: $1,500
进度: 处理中
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rozay stunna 发起投诉
2024-03-18

In my account, at 16:10 on the 15th of March, I had three short orders of 0.6 lots in transit (a total of 1.8 short lots). At 16:10, I made a long hedging order to lock the position, but when I bought it, It kept showing that the quotation was closed, and the transaction log was provided to Exness. The platform also confirmed that there was no problem with the log, but the feedback said that the quotation closing had nothing to do with them. It's funny when I think about it. I keep opening long orders and it keeps showing that the quotation is closed. I wonder which platform would have this happen. As a result, my short position was forced to liquidate, resulting in a loss of US$1,500. I now require compensation of US$1,500.

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