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OctaFX unilateral changing partial closes
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Andra Ripamonti
Malaysia 2024-02-05
Related Broker:
Regulators: CySEC,FSCA
Claims: Fund Recovery
Amount: $327
Progress: Replied
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This is a matter where Octa unilaterally changed/Interfered with my partial close order execution without my permission to wipe out my live account.
The account is not even 1 month old and although I also trade live accounts at two other brokers I have used the same partial close of orders as a money management mechanism to protect my account from running into a margin call without any problems at my other two brokers.
However, with Octa Fx I received the shock of my life to find that my account had been wiped out by them in a dishonest manner by closing my full 0.05 lot size to take $327.00 from my balance instead of the 0.01 lot size ($ 82.00) that I had executed.