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Pepperstone

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WELL-PERFORMING BROKER
8.6
(100 Reviews)

Founded: 2010 Min Deposit: 200 ‎AUD

Headquarters: Melbourne, Australia Max Lev: 1 : 500

Score
Business Scope
7.4
Trading Cost
8.5
Trading Platforms
8.6
Support
8.7
Licence Status

get a few licenses such as from CySEC, FCA...

ASIC 414530
FCA 684312
Bahamas SCB SIA-F217
Authorised
Authorised
Authorised
Contact
+613 90200155
support@pepperstone.com
https://pepperstone.com/
Multiple Trading Instruments
CFD Products
Strict Regulation
Multiple Base Currencies Support
Multilingual Support
Multi-regulation
10+ Payment method
Multiple Account types
Low Commission
Meldah Dube
2022-11-26
I have no problems with Pepperstone and the customer service is very good.
Yuto
2023-02-03
Trading conditions are good. It seems that they have now cancelled the $200 deposit requirement and reduced it to $1 or less.
Myrna
2022-12-16
The worst broker ever. The price is so bad and volatile that I can no longer use EA. The spreads is also terrible. For Peppertsone, I have nothing to say. I recommend all EA users to consider other brokers, because this broker is rapidly going downhill.
Joe Anderson
2023-02-02
I've been with Pepperstone for about 8 years, and I'm very happy with them. Their customer service has always been responsive and the execution speed is amazing! Their spreads are tighter than other brokers during news events. It is a reliable broker I like the best. Definitely at the top of my list to reccomend.
Alexandre Julien
2022-12-23
I have traded with Pepperstone since 2014, but recently I left. The price surging, it is less stable as this on other broker platforms, and its customer service has become so terrible. I can not stand it any more.
Account & Cost Deposit & Withdrawal Company & Service Broker News Related Complaints Reviews

Deposit and Withdrawal

9.0

Outstanding

10+ payment methods & smooth deposit/withdrawal

Features

Fast Deposit
10+ Payment method
Fast Withdrawal

See more
See more

Company and Service

7.3

Good

responsive customer support & powerful tools

Features

Good Customer Service
Multilingual Support
Global Offices
Profile
Headquarters Address
Level 16, Tower One 727 Collins Street Melbourne VIC 3008 AUSTRALIA
Founded 2010
Broker Type
ECN,  NDD
Time Zone GMT+3
Credit Profile No information
Trading Platforms
MT4
Mac,  Windows,  iOS,  Android,  Webtrader
MT5
Mac,  Windows,  iOS,  Android,  Webtrader
Contact
No Data
Others
Website Language
Arabic,  Chinese,  English,  French,  German,  Italian,  Polish,  Portuguese,  Russian,  Spanish,  Thai,  Vietnamese
Customer Service By
Phone,  Email,  Live Chat,  Facebook,  Twitter,  LinkedIn,  Youtube
Supported Language
Arabic,  Chinese,  English,  French,  German,  Italian,  Polish,  Portuguese,  Russian,  Spanish,  Thai,  Vietnamese

Broker News

Ranking List of Complaints Satisfaction in January 2024 Newly Released 2024-02-01
A broker's attitude toward clients is a key aspect while selecting a platform. BrokersView publishes the January list of brokers by complaints satisfaction to help traders make an informed decision.
Dianah Njeri lgati Joins Pepperstone as Regional Head of Compliance 2024-01-10
Dianah will be responsible for managing Pepperstone's Regulatory Compliance and AML/CFT Risk Compliance division.
Ranking List of Complaints Satisfaction in December 2023 Newly Released 2024-01-01
A broker's attitude toward clients is a key aspect while selecting a platform. BrokersView publishes the December list of brokers by complaints satisfaction to help traders make an informed decision.

Related Complaints

Q&A Complaints

is pepperstone a ecn broker

MUHAMMAD SYAFIQ T
Saint Vincent and the Grenadines
2023-11-08
ANSWER Pepperstone is a No Dealing Desk (NDD) broker with a Straight Through Processing (STP) execution model. While Pepperstone could be considered as an ECN broker in many regards, it is not necessarily a true ECN broker.We also checked its official website for the direct answer. The attachment is a screenshot of the broker's answer to your inquiry. However, to get more explicit information, it is recommended to contact their customer services.
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is pepperstone regulated in usa

Grigory Jane
Singapore
2023-11-08
ANSWER Pepperstone is not available in the United States. It is not a member of the National Futures Association (NFA) and thus is not allowed to accept US customers.However, Pepperstone is licensed and regulated by many other regulators, such as the Financial Conduct Authority (FCA) in the UK, the Australian Securities and Investments Commission (ASIC) in Australia, and the Dubai Financial Services Authority (DFSA) in the UAE. For more details about its regulatory status, you can refer to our full Pepperstone review.
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Overall Score

8.6
100 Reviews

Cost 8.5

Platforms 8.6

Deposit & Withdrawal 9.0

Customer Support 8.7

Indicates the average level of Brokers

Keywords for selection
Dissatisfied Bad/Unprofessional Customer Support Deposit/Withdrawal Problems Trading Assets Fast Deposit/Withdrawal Responsive Customer Support Reliable & Reputable

100 Reviews

Sort by
Roberball
Over 3 years cTrader Razor 0.0 Account Qatar
I tried different brokers, but Pepperstone is the best one i found. It's a broker that don't play against you and the customer service is very helpful.Very saisfied of them, i never will change broker.
2022-12-28
2
Reply
Alek Islas
Over 3 years cTrader Standard Account Barbados
They have really good customer service and it's available 24 hours, I can trade anytime and get the assistance that I need
2022-12-06
1
Reply
Kolbee
1-3 years cTrader Razor 0.0 Account United Arab Emirates
I have been very happy with Pepperstone's execution. The ECN account's spreads are low and their technology is advanced, making it great for scalping.
2022-12-06
1
Reply
333owen1r1ng
Over 3 years cTrader Razor 0.0 Account Malaysia
Great support team. Shout out to Oriana. ALWAYS solve my question in quick response.
2022-12-06
1
Reply
Peter DMello
0-6 months MT4/5 Standard Account Germany
I haven't had any problem with Pepperstone, the customer service is excellent sometimes the spreads are wide when one session closes before the other session opening, but that is normal with all brokers..
2022-09-17
1
Reply
Palofha
1-3 years United Arab Emirates
Very responsive and caring customer service. Explains and responds to every inquiry in a professional and satisfying manner. This is a dream for every aspiring abd developing trader, knowing that your broker has your interests at heart!
2024-04-01
Reply
Dan
0-6 months Thailand
Good service provided by CS, Oriana, helpful and efficient for new account application.
2024-03-29
Reply
Tsiu Khamali
Over 3 years Argentina
Customer service is very helpful and making a quick response to my question. create a perfect customer experience. thanks:)!
2024-03-20
Reply
jakleen jack
1-3 years Indonesia
Great customer service! I requested an email change for my main account, and it was done in seconds. Much easier and quicker than any other broker I work with.
2024-03-15
Reply
Joan Phils
1-3 years Saint Lucia
Everything works smoothly, including their Tradingview integration. They are also one of the cheapest CFD brokers. The account managers are very helpful and want to make sure you have everything you need.
2024-03-11
Reply

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