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ACY Securities

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4.3
(13 Reviews)

Founded: 2011 Min Deposit: 50 USD

Headquarters: Sydney, Australia Max Lev: 1 : 500

Risk Level I

The AMF, NSSMC, Malaysia SC and CNMV added ACY Securities to warning lists.

Score
Business Scope
7.1
Trading Cost
4.2
Trading Platforms
4.5
Support
4.5
Licence Status

get licenses from ASIC and VFSC

ASIC 403863
SVG FSA 2610LLC2022
Authorised
Registered
Contact
+61 291882999
support@acy.com
Multiple Base Currencies Support
Multilingual Support
Multi-regulation
Fast Deposit
Fast Withdrawal
Low Minimum Deposit
Multiple Account types
Tight Spread
Multiple Trading Instruments
Fast Order Execution

Deposit and Withdrawal

4.2

Score

low minimum deposit & fast deposit/withdrawal

Features

Fast Deposit
Fast Withdrawal
Low Minimum Deposit

Company and Service

7.2

Good

fast deposit/withdrawal & fast order execution

Features

Multilingual Support
Fast Registration
Good Customer Service
Profile
Headquarters Address
Level 8, 12 Help Street, Chatswood, Australia
Founded 2011
Broker Type
STP,  ECN
Time Zone GMT+2,GMT+3
Credit Profile No information
Trading Platforms
MT4
Mac,  Windows,  iOS,  Android,  Webtrader,  Linux
MT5
Mac,  Windows,  iOS,  Android,  Webtrader,  Linux
Contact
No Data
Others
Website Language
Chinese(Simplified),  English,  Indonesian,  Japanese,  Vietnamese
Customer Service By
Phone,  Email,  Live Chat
Supported Language
Chinese(Simplified),  English,  Indonesian,  Japanese,  Vietnamese

Related Complaints

Q&A Complaints

I understand the ACY Securities mentioned that they are regulated by less reputable bodies, how do I make sure my fund is safe when I trade with ACY Securities?

Niloy
Philippines
2022-02-07
ANSWER ACY Securities is a brand name of ACY AU and ACY LTD. ACY Securities Pty Ltd (ACY AU), under the domain of https://acy.com.au/en, is regulated by the Australian Securities and Investments Commission (ASIC AFSL:403863). ACY Capital Australia Limited (ACY LTD), under the domain of https://acy.com/en, is regulated by the Vanuatu Financial Services Commission (VFSC). For more details about this broker, please check our full ACY Securities review. ASIC has become one of the most competent broker regulation standards worldwide. It has quite strict requirements, including risk limitation, bonus prohibition, and consumer enlightenment. Therefore, dealers overseen by ASIC is considered to be reliable brokers compared to unregulated or weak-regulated ones. However, VFSC is a popular offshore regulator among forex brokers as capital (or bond) requirements are relatively small. A Forex license covering the online activities of a brokerage is issued in 2-3 months, which is indeed extremely fast. Moreover, there is no income tax, capital gains tax and inheritance tax in the country. So VFSC-regulated brokers are actually not under strong regulation. That means, if you are interested in ACY Securities and are about to deal with this broker, you'd better avoid onboarding your account on its offshore license. You can ask their official customer service where will they onboard your account. It is much safer to onboard your account to its Australia ASIC license.
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Overall Score

4.3
13 Reviews

Cost 4.2

Platforms 4.5

Deposit & Withdrawal 4.2

Customer Support 4.5

Indicates the average level of Brokers

Keywords for selection
Deposit/Withdrawal Problems Fast Deposit/Withdrawal Trading Problems Non-Responsive Customer Support Floating Spreads Responsive Customer Support Low Spreads

13 Reviews Clear filter

Malvin
7-12 months Sint Eustatius
Have a good experience. UnionPay deposits are fast, with relatively low spreads, strict management of the platform, and uniform spreads, no additional fees. In this way, transaction costs are transparent, which is beneficial to traders. In addition, the account manager is very friendly and patient.
2023-12-26
Reply
Lestro
7-12 months Liberia
I made 150,000 US dollars at the beginning of last year, but after that, they delayed my order by about 30 seconds, and it was useless to call the staff. They deliberately delayed my trading to force me to switch platform. In a word, the spread is indeed low, but it is only suitable for small funds.
2023-12-11
Reply
jason
0-6 months Hungary
The webpage is really slow, so I have to download the accelerator? Could you please make the webpage better? When transferring funds, it is so difficult to operate successfully without help, although I have done it myself on other platforms.
2023-11-29
Reply
Justin saji Abraham
0-6 months Colombia
ACY is an industry-leading and reliable broker. I like its quick and responsive customer services. But the charges is much higher than other brokers. I don't like that.
2023-10-23
Reply
Zack
7-12 months Luxembourg
You will never know the latest move about the broker in the first time until you contact the sustomer service. It is so inconvenient. The withdrawal process is too cumbersome. Traders have to record videos, read by himself and promise that any legal risk arising from transfers through the bank and payment company during the deposit process is at the trader's own risk. Originally I want to open a bigger position, but now I will change my mind.
2023-10-18
Reply
sune eum
7-12 months Standard account Russia
They closed my 701614 account with over 6300$, they just stole this money with cancellation of my withdrawal request, when i met all requirements. I have many proofs of that. After, they closed my account with all my money. I traded there over a year and earned all these money only for this scam? Shame.
2023-10-13
1
Reply
Gary Lester
7-12 months stpECN Trading Account France
ACY securities has very low spreads, but they are not stable lately. They said it is because of corporate accounts and liquidity issues.Hope they fix it soon...
2023-10-09
Reply
Tommy Martin
1-3 years Standard account Netherlands
Bad customer service. Not responded. They can close any price on your order when you set stop loss/take profit. They use the word " widening spread and slippage could happen" as an excuse. A lot of errors happen such as blanking price(means you can't close your profit at that time),
2023-09-06
Reply
Markos Rhaya
0-6 months Prozero Account Seychelles
A lot of hidden fee, incredibly difficult to withdraw. The representative harrasses you but when you just tell him you are not comfortable with the difficulty to withdraw then he doesn't even answer!Now trying to set a copytrading, let's see..
2023-09-04
Reply
George Quayle
0-6 months Prozero Account Malaysia
You will never know the latest move about the broker in the first time until you contact the sustomer service. It is so inconvenient. The withdrawal process is too complicated. Traders have to record videos, read by himself and promise that any legal risk arising from transfers through the bank and payment company during the deposit process is at the trader's own risk. Originally I want to open a bigger position, but now I will change my mind.
2022-12-17
Reply

1-10 of 13 comments

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