- Brokers
- Scam
- BV Assessment NEW
- Rankings
- Regulators
- News
- Claims
- Expo HOT
- Event
- Awards HOT
Search
Download
English
FCA H2 2023 Complaints Data Posted: Financial Services Firms Receive 1.87M Complaints
The Financial Conduct Authority (FCA) updated aggregate complaints data in the second half of 2023 (H2 2023) on April 29, 2024.
In H2 2023, the U.K. financial services firms received 1.87 million complaints, a decrease of 1% from H1 2023 (1.89 million).
source: FCA
The banking and credit cards category experienced an increase of 3.2% from 847,497 (H1 2023) to 874,568 (H2 2023) in complaint numbers. The home finance category saw complaint numbers up 3.7% from 91,470 (H1 2023) to 94,822 (H2 2023). The number of complaints received by the Investment Group in H2 2023 (61,446) was 3.4% higher than the 59,417 received in H1 2023.
The percentage of complaints upheld decreased from 61% in 2023 H1 to 58% in 2023 H2.
In 2023 H2 the total amount of redress was £259m. This is 10% higher than 2023 H1 (£236m).
Hottest
©2018-2024 BrokersView Ltd. All Rights Reserved.
Risk Warning:
FX trading is of high risk and may not be suitable for all investors. Leverage will create additional risks and loss. Before trading, please carefully consider your investment objectives, experience level and risk tolerance. You may lose part or all of your initial investment; do not invest money that you cannot afford. Educate yourself about the risks associated with FX trading. If you have any questions, please consult an independent financial or tax advisor. Any data and information are provided "as is" and only for information purpose, not for trading or recommendations. Past performance does not predict future results.
Disclaimer:
The data contained in this website may not be real-time and accurate. The data and prices on this site are not necessarily provided by the market or exchange, but may be provided by market makers, so prices may be inaccurate and differ from actual market prices. Namely, this price is indicative price only to reflect market trend, and is unfavorable for trading purpose. The provider of the data contained in the Website shall not be liable for any loss incurred by you as a result of your trading activities or reliance on the information contained in the Website.