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Request for investigation and support for fund withdrawal in Capital IM Limited
BV1971
Iran
2024-08-23

Amount $18,600

Replied
CONTENT On May 27, 2024, I received a message in Telegram from a woman who claimed that she entered my number by mistake to contact the manager of a medical equipment company in Iran. After some days of communicating by abusing pictures and other personal stories someone else’s Instagram with ID: yarovaya_di, she encouraged me to join the Capital IM limited platform and claiming that her uncle is a graduate of Harvard University and has been a currency analyst on Wall Street for 40 years and currently has a team in Warsaw. Finally I was trapped and joined the platform and received shared signals in daily basis. In the first and second tries, I invest 1000 and 9900 USD which was unsuccessful because of my fault. My mistake was that after receiving their signals which caused profits, I traded based on my own analysis without using their signals when I had the time, which led to my margin call both times and I lost my capital. The point was that the margin call continued after the assets were exhausted, so that the account became negative, and the negative amount was deducted from the next deposit to recharge. For the third time I recharged $ 7700 and this time I only worked with her signals except for a few small things that I did myself, within a week I increased the account balance to $ 35500.When I wanted to withdraw an amount in 9th August, they asked me to pay a management fee of 10% of my balance according to the following message:Capital International Limited_kevin:After the system review, you have not paid the account management fee. When you have completed the account management fee payment, you can withdraw cash. If the account balance exceeds US$5,000, you need to pay the account management fee.This is the recharge address of our Finance Department:TV3yk1Hr1h6WWMAcxfMn85gKQYKKLP8Kc4It seems there is a word limit, if possible please contact me for more detailBest Regards
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Scam by Ptastar due to another to provide another fund for usd50k. Actual of my asset with them is usd72k
Lester Yee
Singapore
2024-08-16

Amount --

Replied
CONTENT I have an account which under the Ptastar is being locked and frozen my asset by them which is having usd72k.The reason this happening is when I try to withdraw the money from my this Ptastar trading with them by submitting for 2 drawing transaction to them by different amount to deposit into my Singapore bank ac. However one of the transaction , it state that I have been given a false bank info and I found out that the transaction for withdraw the money one of the bank account character instead is 3 and I accidentally key in as 2. Due to this reason they lock and freeze my Ptastar trading ac want me to submit another deposit of usd50k into this trading ac then they will be unlock for me to withdrawal the money. Besides this, If unable to fulfill by 13/08/24 I can’t make this usd50k they will permanently frozen my this trading ac forever. I try to explain to them that the first transaction of withdraw cash the bank ac is correct, only the 2nd transaction I mistype by one character wrong instead of 3 , I key in as 2 by mistake. I also tell them that I wish to provide my bank details for them to verify it. But they reject and insist that the only to solve this unlock issues I need to find another usd50k to topup it , then they will unlock for me. Now the dateline is over and my fund inside with them can’t draw out. This is trading ac lock issues is happening on 08/08/24.Now  they lock and freeze my account asset and don’t accept my bank verification and insist of wanting me to topup and feel not right .Can anyone help me
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OctaFX refuse to return my profit for 15615.76 USD
volan
Thailand
2024-07-24

Amount $15,615.76

Replied
CONTENT On July 3rd, I deposited an amount of USD 5,409.85 into my account and opened a sell position on USDJPY for 5 standard lots at a price of 161.6. During this period, I did not take any further action until all positions were closed on July 17th at a price of 156.72. This resulted in a profit of USD 15,615.76 and a total balance of USD 21,025.61. Subsequently, I received an email from the OctaFX KYC team requesting verification of my identity through a selfie. Unexpectedly, on the same day, I was notified via email that my account had been blocked and that the accrued profit of $15,615.76 USD would be withheld. Upon inquiry regarding the reason for the funds being withheld, OctaFX attributed the action to an alleged misuse of the platform’s swap-free feature. I endeavored to explain that there was no intention to misuse the swap-free feature offered by the platform.Regarding the alleged misuse of the swap-free feature, I possess evidence that contradicts this claim.OctaFX actively promotes its swap-free feature, assuring clients of no unexpected charges. Given this, it is reasonable to expect that clients can utilize this feature without restriction. Furthermore, OctaFX cannot arbitrarily justify any actions taken against clients who employ the swap-free service. Supporting evidence, including screenshots from various online sources, corroborates this claim. It is essential that clients be afforded the opportunity to trade swap-free without conditions imposed unilaterally. Any modifications to these terms should be preceded by explicit notification to clients. (Even though I do not wish to take advantage of the swap-free feature in any way)OctaFX has accused me of breaching the customer agreement. Upon careful review of the provided documentation and the agreement accessible on the company's website, I have found no reference to the term 'swap' or any related provisions. Therefore, I am confident that no contractual violations have occurred.
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LandPrime.com Review: Beware of this Scam Broker
Sanjay Chandak
Netherlands
2024-06-25

Amount --

Replied
CONTENT I had an extremely disappointing and frustrating experience with LandPrime.com. From selective order acceptance to withdrawal issues, this broker has shown itself to be unreliable and untrustworthy.Selective Order Acceptance:One of the most glaring issues with LandPrime.com is their selective order acceptance. Despite placing several trades, only a few were actually executed. This selective execution significantly impacted my trading strategy and performance. When I raised the issue with their support team, they outright denied any selective behavior, which was frustrating and unhelpful.Withdrawal Problems:When I decided to stop trading and withdraw my funds, the process was anything but smooth. Firstly, it took them over a week to process my withdrawal request, which is unacceptable for any legitimate broker. Moreover, despite their claims of offering various payment methods, I was forced to withdraw my funds using only Crypto USDT. This was incredibly inconvenient and not what I had signed up for.Overcharging on Withdrawals:To make matters worse, when I finally received my funds, I noticed a significant discrepancy. I had deposited $2,000 but only got $1,800 back. The broker had overcharged me during the withdrawal process without any clear explanation or prior notice. This blatant overcharging is a clear indication of their scam practices.Conclusion:Based on my experience, I strongly advise against opening an account with LandPrime.com. They are not legitimate and exhibit several red flags typical of scam brokers. The selective order acceptance, withdrawal issues, and overcharging are all unacceptable practices. Save yourself the trouble and avoid this broker at all costs.
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