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Saxo Bank

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4.9
(68 Reviews)

Founded: 1996 Min Deposit: 10000 USD

Headquarters: Denmark Max Lev: 1 : 30

Score
Business Scope
9.0
Trading Cost
4.9
Trading Platforms
4.9
Support
4.9
Licence Status

multiple and strict regulation

FCA 551422
FINMA
DFSA
Authorised
Authorised
No longer Authorised
Contact
+45 39774000
nps@saxomarkets.com.au
Long-established
Good Reputation
Strict Regulation
Multilingual Support
Low Commission
Fast Order Execution
Multiple Trading Instruments
Global Offices
Multiple Base Currencies Support
Negative Balance Protection

Deposit and Withdrawal

5.0

Score

free withdrawals

Features

No Withdrawal Fee
Fast Withdrawal

See more
See more

Company and Service

9.0

Outstanding

multilingual support & quick response

Features

Long-established
Global Offices
Good Customer Service
Profile
Headquarters Address
Philip Heymans Alle 15 2900 Hellerup Denmark
Founded 1996
Broker Type
STP
Time Zone GMT
Credit Profile No information
Trading Platforms
Contact
No Data
Others
Website Language
Arabic,  Chinese,  Czech,  Danish,  Dutch,  English,  French,  German,  Italian,  Japanese,  Norwegian,  Polish,  Russian,  Slovak
Customer Service By
Phone,  Email,  Live Chat,  Facebook,  Twitter,  LinkedIn
Supported Language
Arabic,  Chinese,  Czech,  Danish,  Dutch,  English,  French,  German,  Italian,  Japanese,  Norwegian,  Polish,  Russian,  Slovak

Overall Score

4.9
68 Reviews

Cost 4.9

Platforms 4.9

Deposit & Withdrawal 5.0

Customer Support 4.9

Indicates the average level of Brokers

Keywords for selection
Responsive Customer Support Advanced Trading Platform Good/Professional Customer Support

68 Reviews

Matt Letrader
7-12 months Sao Tome and Principe
Please stay away from Saxobank. U need only a few minutes for refilling the account, but very difficult to withdraw cash from the account. Last week I sent them a request for withdrawal, but I didn’t receive the answer till today.In particular, I am sending them these requests for withdrawal of my money every day. They replie to do this today, but it had been a week and "breakfasts feed" to this day.Platform is horrible, too much mistakes and delays. I have often observed such a mistake as "internal server error". And if u have not login u can’t remove again ur request, neither set nor change your stop to loss - nothing. If were errors with stop to loss, I losed my money more. They wrote on the their website that for opening the account need two thousand dollars only in the first, but really they require ten thousands. If u haven’t they don’t allow to trade. Saxobank is a SCAMP.Please stay away from them, do not repeat my mistakes.
2024-01-30
Reply
Mich K
7-12 months Chile
Trading CDF based SP 500 and Dow is not recommended with saxobank. Besides that the spreads are wider than other companies, they manipulate the quotes based on the order book. As they use factual pricing as for instance SP500: 849.45/850.46 will give them a fill without the client gets a fill. A limit sell order at 849.50 will not be done before the market goes 849.60 and buy that time they have allready sold position at 849.50 ... if market never go 860 they will run your short trade. The same issue with the dow cfd that also is quoted fractually.
2024-01-24
Reply
Emad
0-6 months Netherlands Antilles
accounts do blow up fast with Saxo, not yours of course because you work there and have never traded in your life. Saxo has bad conditions, end of story. Requotes and cheap margin scams are not to be expected from a bank, but from a bucketshop scandinavian bank...sure why not.
2024-01-18
Reply
alanb
7-12 months Hungary
Saxobank dead company without support team. In Saxobank doesn't exist support team, they doesn't answer on me emails. It is SCAM broker.
2024-01-12
Reply
Amirul
7-12 months Liberia
Trading CDF based SP 500 and Dow is not recommended with saxobank. Besides that the spreads are wider than other companies, they manipulate the quotes based on the order book. As they use factual pricingas for instance SP500: 849.45/850.46 will give thema fill without the client gets a fill. A limit sell order at 850 will not be done before the market goes 860 and buy that time they have allready sold position at 850 ... if market never go 860 they will run your short trade. The same issue with thedow cfd that also is quoted fractually.
2024-01-05
Reply
Jay Marylyn
7-12 months Dominica
I thought this bank/broker was a serious one but it badly screws you.Today alone I made a profit of $30K on a long GPDUSD position. Soon after I received a shocking email from a saxo bank representative called Erdal saying that THEY ARE CHANGING MY TRADES!!!!!!!!!I EARNED THIS PROFIT FAIR AND SQUARE (IN SPITE OF ALL THE SAXO SLIPPAGE AND REQUOTES) AND NOW SAXO BANK IS SIMPLY WIPING OUT MY PROFITS, AND IS IN ADDITION THREATENING ME OF I DON'T KNOW WHAT...THIS IS THE BIGGEST SCAM IN THE WORLD.
2023-12-28
Reply
Mathew
7-12 months Sao Tome and Principe
CORRECTION TO PREVIOUS CORRECTION: Trading CDF based SP 500 and Dow is not recommended with saxobank. Besides that the spreads are wider than other companies, they manipulate the quotes based on the order book. As they use factual pricing as for instance SP500: 849.45/850.46 will give them a fill without the client gets a fill. A limit sell order at 849.50 will not be done before the market goes 849.70 bid and buy that time they have allready sold position at 849.50 ... if market never go 849.70 bid they will run your short trade. The same issue with the dow cfd that also is quoted fractually.
2023-12-26
Reply
Disappointed Client
0-6 months Georgia
Friday afternoon you better not even trade. The margin call shoots up to 4%. They must spend the whole weekend laughing with the extra bucks made.I only lost around 4 thousand EUR, but I learned my lesson well.My friends and business partners are advised about this SuX-o-bank
2023-12-20
Reply
Jorge Francisco
0-6 months Iceland
when Money matters open a real bank account.When you open a real bank account you will be the one that is interested to open the account. You will not be getting hundreds of calls from the supposed bank. The real bank account works like this:You either visit the bank or open the account by mail though it is not just sending scannned copies of contract or IDs.You will have to :Send hard copy of pasport notarized by public notary. Sometimes a letter from other bank, it is a letter of recommendation.Hard copy of contracts sign and dated.And Bank has to be authorized to be securities dealer and authorized to be a BANK .
2023-12-14
Reply
Mark Koplan
7-12 months Faroe Islands
Muy MALA EXPERIENCIA: cuando empezaba atendia mucho en cuanto ejecutaba los contratos, pues estaba probando la plataforma y en una ocasion ejecuto por varios puntos de diferencia un STOP, hice el reclamo y me salieron con que habia mucha volatilidad, que era MENTIRA pues apenas se movia el indice, asi que busque el historico de movimientos, (en aquellos tiempos se podia hacer en gran detalle cuando era solo Windows), print screen y listo, tuvieron que reconocerlo, llevo casi 1 mes y solo eran menos de 10 puntos pero como pelearon!!!Este año, ya con su nueva plataforma "SaxoTraderGO" me jugaron 2 veces pero PEOR, ejecutaron operaciones que yo cancele, claro de la peor forma ya que el mercado me iba en contra: UN TOTAL DE -40% DEL CAPITAL FUE MI PERDIDA, si bien ellos aducen que existe el registro de la operacion, yo tambien LLEVO UN REGISTRO PARALELO de cada operacion, fecha, hora, precio, cantidad y demas... y no figura... asi que basado en mi reclamo anterior ni sueño que lo reconozcan, pero ESTA FUE MI EXPERIENCIA CON ESTE BROKER, asi que los que quieran invertir mejor prueben otro.
2023-12-11
Reply

1-10 of 68 comments

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