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Dukascopy

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7.3
( 45 Reviews )

Founded: 1998 Min Deposit: 1000 USD

Headquarters: Switzerland Max Lev: 1 : 200

Score
Business Scope
8.5
Trading Cost
7.1
Trading Platforms
7.2
Support
7.2
Licence Status

Strict regulation

FINMA
Japan-FSA
FKTK 40003344762
Contact
+41 227994844
support@dukascopy.com
Good Reputation
Multilingual Support
Fast Order Execution
Bank License
Strict Regulation
100+ Trading Instruments
Multiple Trading Instruments
Low Swap Rate
Ethan Marchetti
2021-01-11
I recently started practicing CFD trading on my practice account on Duka and admittedly its going very well. I find the staff to be quite helpful too, even though Im a novice knowing little about CFDs .
Jafar Calley
2021-01-17
It is been great pleasure for me working with Duka. it is an regulated broker. The funds are highly secured. It allow all kind of trading strategy like hedging, scalping, news trading etc. Tight variable spreads, high leverage, fast exaction systems. As far as I know, they also provide negative balance protection and swap free account. I have accounts on its JForex platfrom. It is as friendly used as MT platforms. Pleasant trading experience!
Ahmed Aziz
2020-11-29
Terrible service. Haven't got any responses for more than a week, even though I've sent an email to their official mailing address.
Janin
2021-02-23
I have traded on Dukascopy for almost 3 years. No questions so far. I think Dukascopy is the best broker in terms of fees. It is clear and transparent.It is an honest broker. Plus, they always respond and resolve issues quickly and politely.

Deposit and Withdrawal

7.0

Good

Many payment methods but with high transfer fee

Features

High Withdrawal Fee

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Company and Service

8.4

Very Good

Reputational but with high demand for retail traders

Features

Good Reputation
Long-established
Multilingual Support
Profile
Headquarters Address
Route de Pré-Bois 20 ICC, Entrance H 1215 Geneva 15 Switzerland
Founded 1998
Broker Type
ECN
Time Zone GMT+2
Credit Profile No information
Trading Platforms
MT4
Windows,  iOS,  Android
Contact
No Data
Others
Website Language
Arabic,  Chinese,  Czech,  English,  French,  German,  Italian,  Japanese,  Polish,  Portuguese,  Russian,  Slovak,  Spanish
Customer Service By
Email,  Live Chat,  CallBack,  Fax,  Facebook,  Twitter,  Youtube,  Weibo
Supported Language
Arabic,  Chinese,  Czech,  English,  French,  German,  Italian,  Japanese,  Polish,  Portuguese,  Russian,  Slovak,  Spanish

Broker News

Dukascopy to Cut Leverage on RUB Pairs 2021-12-20
As on December 24th, 15:00 GMT, Dukascopy Bank intends to modify the margin requirements and exposure limits on certain products. The firm attributes the shift in trade circumstances to "the increasing geopolitical tension between Ukraine and Russia," according to the corporation.
Dukascopy Head of Sales Sofian Berrahal Joins Nexpay as Chief Business Officer 2021-11-18
Sofian Berrahal, Head of Sales, VP at Dukascopy Bank, has joined Nexpay as Chief Business Officer.
Dukascopy Adds 10 Crypto Pairs to Its Offering 2021-11-03
Online trading company Dukascopy has significantly improved its overnights rates for crypto instruments together with launching trading in 10 new cryptocurrency pairs: ADA/USD Cardano vs US Dollar AVE/USD Aave vs US Dollar BAT/USD Basic Attention Token vs US Dollar CMP/USD Compound vs US Dollar ENJ/USD Enjin vs US Dollar LNK/USD Chainlink vs US Dollar MAT/USD Polygon vs US Dollar MKR/USD Maker vs US Dollar UNI/USD Uniswap vs US Dollar YFI/USD Yearn Finance vs US Dollar

Related Complaints

Q&A

Overall Score

7.3
45 Reviews

Cost 7.1

Platforms 7.2

Deposit & Withdrawal 7.0

Customer Support 7.2

Indicates the average level of Brokers

Keywords for selection
Bad/Unprofessional Customer Support Non-Responsive Customer Support Complicated Registration Process Regulated & Licensed Do Not Recommend Responsive Customer Support Fast Execution Satisified Good/Professional Customer Support Stable Server Connection Low Swap Fee Worst/Cheated

45 Reviews

Jafar Calley

2021-01-17 0-6 months Forex MT4 Account
It is been great pleasure for me working with Duka. it is an regulated broker. The funds are highly secured. It allow all kind of trading strategy like hedging, scalping, news trading etc. Tight variable spreads, high leverage, fast exaction systems. As far as I know, they also provide negative balance protection and swap free account. I have accounts on its JForex platfrom. It is as friendly used as MT platforms. Pleasant trading experience!
Haiti
Helpful
Not helpful

Janin

2021-02-23 1-3 years Forex MT4 Account
I have traded on Dukascopy for almost 3 years. No questions so far. I think Dukascopy is the best broker in terms of fees. It is clear and transparent.It is an honest broker. Plus, they always respond and resolve issues quickly and politely.
Netherlands
Helpful
Not helpful

Ahmed Aziz

2020-11-29 Not used yet Forex MT4 Account
Terrible service. Haven't got any responses for more than a week, even though I've sent an email to their official mailing address.
Latvia
Helpful
Not helpful

Hovis147

2022-08-28 0-6 months Forex MT4 Account
Was recommended by a friend. But I personally found it so difficult just to open an account and once I had I had even more headaches trying to deposit. Eventually decided to withdraw without placing a trade.
Helpful
Not helpful

AKACN

2022-08-11
Even though the the account opening went smoothly, the video call was made by a lady who either happened to have had the worst day of her life then or maybe just hated her job because she did seem upset or maybe arrogant or whatever, not really a friendly first human contact with Dukascopy.
Hongkong SAR
Helpful
Not helpful

Hammad

2022-08-11 1-3 years Forex ECN Account
Dukascopy Bank SA, is very reputable broker. I had a fair experience with.The platform is a unique one with multi period time frames, multi indicators and many tools. I really appreciate J Forex platform.
Hongkong SAR
Helpful
Not helpful

Donna Mae

2022-04-18 0-6 months Forex ECN Account
Execution is the best. I am news trader and i do not any other company which can offer so fast execution
Singapore
Helpful
Not helpful

AidasG

2022-04-08 0-6 months Forex MT4 Account
I compare their live feed with the other major marketplace...just fantastic. I can recommand them.
Switzerland
Helpful
Not helpful

mahdi

2022-04-01 0-6 months Forex MT4 Account
Not much requote under normal conditions but during news trading it becomes disastrous, this forced me to stop news trading which has become less exiting for me.
Malaysia
Helpful
Not helpful

ude samuel

2022-03-24 0-6 months Forex MT4 Account
This company is for professionals, not for amateurs.
Nigeria
Helpful
Not helpful

1-10of 45 comments

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