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Dukascopy

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5.9
(128 Reviews)

Founded: 1998 Min Deposit: 1000 USD

Headquarters: Switzerland Max Lev: 1 : 200

Score
Business Scope
8.5
Trading Cost
6.2
Trading Platforms
6.3
Support
6.3
Licence Status

Strict regulation

FINMA
Japan FSA
FKTK 40003344762
Authorised
Authorised
Authorised
Contact
+41 227994844
support@dukascopy.com
https://www.dukascopy.com/
Good Reputation
Multilingual Support
Fast Order Execution
Bank License
Strict Regulation
100+ Trading Instruments
Multiple Trading Instruments
Low Swap Rate
Ethan Marchetti
2023-01-11
I recently started practicing CFD trading on my practice account on Duka and admittedly its going very well. I find the staff to be quite helpful too, even though Im a novice knowing little about CFDs .
Jafar Calley
2023-01-17
It is been great pleasure for me working with Duka. it is an regulated broker. The funds are highly secured. It allow all kind of trading strategy like hedging, scalping, news trading etc. Tight variable spreads, high leverage, fast exaction systems. As far as I know, they also provide negative balance protection and swap free account. I have accounts on its JForex platfrom. It is as friendly used as MT platforms. Pleasant trading experience!
Ahmed Aziz
2022-11-29
Terrible service. Haven't got any responses for more than a week, even though I've sent an email to their official mailing address.
Janin
2023-02-23
I have traded on Dukascopy for almost 3 years. No questions so far. I think Dukascopy is the best broker in terms of fees. It is clear and transparent.It is an honest broker. Plus, they always respond and resolve issues quickly and politely.
Account & Cost Deposit & Withdrawal Company & Service Broker News Related Complaints Reviews

Deposit and Withdrawal

6.0

Average

Many payment methods but with high transfer fee

Features

High Withdrawal Fee

See more
See more

Company and Service

8.4

Very Good

Reputational but with high demand for retail traders

Features

Good Reputation
Long-established
Multilingual Support
Profile
Headquarters Address
Route de Pré-Bois 20 ICC, Entrance H 1215 Geneva 15 Switzerland
Founded 1998
Broker Type
ECN
Time Zone GMT+2
Credit Profile No information
Trading Platforms
MT4
Windows,  iOS,  Android
Contact
No Data
Others
Website Language
Arabic,  Chinese,  Czech,  English,  French,  German,  Italian,  Japanese,  Polish,  Portuguese,  Russian,  Slovak,  Spanish
Customer Service By
Email,  Live Chat,  CallBack,  Fax,  Facebook,  Twitter,  Youtube,  Weibo
Supported Language
Arabic,  Chinese,  Czech,  English,  French,  German,  Italian,  Japanese,  Polish,  Portuguese,  Russian,  Slovak,  Spanish

Broker News

Dukascopy Offers 50% CashBack on Volume Commission to FlowBank Traders 2024-06-22
By informing the personal account managers, FlowBank clients can benefit from the cashback offered by Dukascopy.
Dukascopy Integrates MT5 as Its New Trading Platform 2024-06-05
Dukascopy has added MT5 to its suite of trading platforms including MT4.
Ranking List of Complaints Satisfaction in January 2024 Newly Released 2024-02-01
A broker's attitude toward clients is a key aspect while selecting a platform. BrokersView publishes the January list of brokers by complaints satisfaction to help traders make an informed decision.

Related Complaints

Q&A

How to withdraw money from Dukascopy?

kevin Ma
Luxembourg
2023-09-26
ANSWER To withdraw money from Dukascopy, you need to login into your live trading platform and open your account page. Then locate the Deposit and Withdrawal sections and submit a withdrawal request, choosing a way for withdrawal. Below is a screenshot of Dukascopy providing the instructions. We attached it to this answer for reference purposes only.Be aware of any fees that may apply. If you have any issues or further questions, we recommend contacting Dukascopy's customer service for assistance.
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is dukascopy legit

Ksenia Wood
Sierra Leone
2023-10-09
ANSWER Yes, Dukascopy is legitimate.Dukascopy is a Swiss online bank and trading service provider. It is regulated by the Swiss Financial Market Supervisory Authority (FINMA), the Japan Financial Services Authority (Japan FSA), and the Financial and Capital Market Commission of Republic of Latvia (FKTK).It's recommended to do thorough research and consider multiple sources before deciding to engage with any financial institution. While regulation provides credibility, it does not guarantee that every regulated broker is honest. For more details about this broker, please refer to our review of Dukascopy.
See more

Overall Score

5.9
128 Reviews

Cost 6.2

Platforms 6.3

Deposit & Withdrawal 6.0

Customer Support 6.3

Indicates the average level of Brokers

Keywords for selection
Bad/Unprofessional Customer Support Non-Responsive Customer Support Complicated Registration Process Regulated & Licensed Responsive Customer Support Fast Execution Satisified Good/Professional Customer Support Stable Server Connection Low Swap Fee Worst/Cheated

128 Reviews

Sort by
Jafar Calley
0-6 months Forex MT4 Account Haiti
It is been great pleasure for me working with Duka. it is an regulated broker. The funds are highly secured. It allow all kind of trading strategy like hedging, scalping, news trading etc. Tight variable spreads, high leverage, fast exaction systems. As far as I know, they also provide negative balance protection and swap free account. I have accounts on its JForex platfrom. It is as friendly used as MT platforms. Pleasant trading experience!
2023-01-17
2
Reply
Janin
1-3 years Forex MT4 Account Netherlands
I have traded on Dukascopy for almost 3 years. No questions so far. I think Dukascopy is the best broker in terms of fees. It is clear and transparent.It is an honest broker. Plus, they always respond and resolve issues quickly and politely.
2023-02-23
Reply
Ahmed Aziz
Not used yet Forex MT4 Account Latvia
Terrible service. Haven't got any responses for more than a week, even though I've sent an email to their official mailing address.
2022-11-29
Reply
Cowboy
7-12 months Luxembourg
Their net capital is very suspect, I don't know of any other broker who represents it as shares of their trading platform. What does it mean for our protection? As it is, it doesn't function that well, freezing very often, execution that can take 30 seconds. Does that sound like a 20 million franc piece of equipment?
2024-01-30
1
Reply
George
1-3 years British Indian Ocean Territory
They manipulate prices and don't let u withdraw your money. If you like to get f***ucked, open an account with Duka
2024-01-25
1
Reply
Razmik Tokoyan
1-3 years Monaco
I have been following the situation with swiss brokers and I dont think Dukas will make it to the banking licence. I am more confident in the more established ones like MIG and ACM. Dukascopy will end up like Crown Forex seeing how they are not up to speed with the banking requirements such as required number of chairmenan and paid up capital.
2024-01-15
1
Reply
test002
1-3 years Canada
The margin policy was the exact reason why I choose them. They are more close to their clients, they follow them. Normal, they deal with big clients, and do not want to close automatically big positions in the market. When clients are close to MC, they can give clients flexibility and space. Excellent.
2024-07-25
Reply
Mario Vega
1-3 years Jersey
The Forex market is not a perfect world, except if you play against broker/market maker and you are losing. As soon as you are winning, you have to find a good partner, giving you access to a marketplace. For me, Dukascopy is one of the best partner. For sure, we can have slippage, reject, but they give all tools to protect us in the marketplace. I can recommand them.
2024-07-22
Reply
Maxx
1-3 years Colombia
They are really good. Platform is not easy, but when you trade for two weeks then you can understand everything. I will be with them for sure
2024-07-17
Reply
Weter
1-3 years Switzerland
Good access to SWFX. Good liquidity
2024-07-12
Reply

1-10 of 128 comments

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Risk Warning:

FX trading is of high risk and may not be suitable for all investors. Leverage will create additional risks and loss. Before trading, please carefully consider your investment objectives, experience level and risk tolerance. You may lose part or all of your initial investment; do not invest money that you cannot afford. Educate yourself about the risks associated with FX trading. If you have any questions, please consult an independent financial or tax advisor. Any data and information are provided "as is" and only for information purpose, not for trading or recommendations. Past performance does not predict future results.

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