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Dukascopy

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6.5
(151 Reviews)

Founded: 1998 Min Deposit: 1000 USD

Headquarters: Switzerland Max Lev: 1 : 200

Score
Business Scope
8.5
Trading Cost
6.2
Trading Platforms
6.2
Support
6.2
Licence Status

Strict regulation

FINMA
Japan FSA
FKTK 40003344762
Authorised
Authorised
Authorised
Contact
+41 227994844
support@dukascopy.com
https://www.dukascopy.com/
Good Reputation
Multilingual Support
Fast Order Execution
Bank License
Strict Regulation
100+ Trading Instruments
Multiple Trading Instruments
Low Swap Rate
Ethan Marchetti
2023-01-11
I recently started practicing CFD trading on my practice account on Duka and admittedly its going very well. I find the staff to be quite helpful too, even though Im a novice knowing little about CFDs .
Jafar Calley
2023-01-17
It is been great pleasure for me working with Duka. it is an regulated broker. The funds are highly secured. It allow all kind of trading strategy like hedging, scalping, news trading etc. Tight variable spreads, high leverage, fast exaction systems. As far as I know, they also provide negative balance protection and swap free account. I have accounts on its JForex platfrom. It is as friendly used as MT platforms. Pleasant trading experience!
Ahmed Aziz
2022-11-29
Terrible service. Haven't got any responses for more than a week, even though I've sent an email to their official mailing address.
Janin
2023-02-23
I have traded on Dukascopy for almost 3 years. No questions so far. I think Dukascopy is the best broker in terms of fees. It is clear and transparent.It is an honest broker. Plus, they always respond and resolve issues quickly and politely.
Broker News Account & Cost Deposit & Withdrawal Company & Service Related Complaints Reviews

Broker News

Dukascopy Bank Launches Commodity CFDs in Japan 2024-09-09
Dukascopy Japan, which is regulated by the Financial Services Agency of Japan, is also planning to obtain an equity CFD license.
Dukascopy Offers 50% CashBack on Volume Commission to FlowBank Traders 2024-06-22
By informing the personal account managers, FlowBank clients can benefit from the cashback offered by Dukascopy.
Dukascopy Integrates MT5 as Its New Trading Platform 2024-06-05
Dukascopy has added MT5 to its suite of trading platforms including MT4.

Deposit and Withdrawal

6.2

Average

Many payment methods but with high transfer fee

Features

High Withdrawal Fee

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Company and Service

6.5

Average

Reputational but with high demand for retail traders

Features

Good Reputation
Long-established
Multilingual Support
Profile
Headquarters Address
Route de Pré-Bois 20 ICC, Entrance H 1215 Geneva 15 Switzerland
Founded 1998
Broker Type
ECN
Time Zone GMT+2
Credit Profile No information
Trading Platforms
MT4
Windows,  iOS,  Android
Contact
No Data
Others
Website Language
Arabic,  Chinese,  Czech,  English,  French,  German,  Italian,  Japanese,  Polish,  Portuguese,  Russian,  Slovak,  Spanish
Customer Service By
Email,  Live Chat,  CallBack,  Fax,  Facebook,  Twitter,  Youtube,  Weibo
Supported Language
Arabic,  Chinese,  Czech,  English,  French,  German,  Italian,  Japanese,  Polish,  Portuguese,  Russian,  Slovak,  Spanish

Related Complaints

Q&A Complaints

How to withdraw money from Dukascopy?

kevin Ma
Luxembourg
2023-09-26
ANSWER To withdraw money from Dukascopy, you need to login into your live trading platform and open your account page. Then locate the Deposit and Withdrawal sections and submit a withdrawal request, choosing a way for withdrawal. Below is a screenshot of Dukascopy providing the instructions. We attached it to this answer for reference purposes only.Be aware of any fees that may apply. If you have any issues or further questions, we recommend contacting Dukascopy's customer service for assistance.
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is dukascopy legit

Ksenia Wood
Sierra Leone
2023-10-09
ANSWER Yes, Dukascopy is legitimate.Dukascopy is a Swiss online bank and trading service provider. It is regulated by the Swiss Financial Market Supervisory Authority (FINMA), the Japan Financial Services Authority (Japan FSA), and the Financial and Capital Market Commission of Republic of Latvia (FKTK).It's recommended to do thorough research and consider multiple sources before deciding to engage with any financial institution. While regulation provides credibility, it does not guarantee that every regulated broker is honest. For more details about this broker, please refer to our review of Dukascopy.
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Overall Score

6.5
151 Reviews

Cost 6.2

Platforms 6.2

Deposit & Withdrawal 6.2

Customer Support 6.2

Indicates the average level of Brokers

Keywords for selection
Bad/Unprofessional Customer Support Non-Responsive Customer Support Complicated Registration Process Regulated & Licensed Responsive Customer Support Fast Execution Satisified Good/Professional Customer Support Stable Server Connection Low Swap Fee Worst/Cheated

151 Reviews Clear filter

Sort by
ZM
Over 3 years Forex ECN Account Indonesia
wonderful backtesting platform, its completly free
6 hours ago
Reply
saman
7-12 months Kenya
This is one of the best trading platforms out there. Strongly recommend.
2025-05-27
Reply
Heinrich
7-12 months India
A very great software that provides free seconds charts for free just need some final touches but although a great software
2025-05-23
Reply
Andre Diamante
7-12 months Libya
awesome platform. lot of diversity in markets and instruments. great UI. good spreads in forex. fast execution. good list of indicators. good economic calendar. highly stable. very easy to use. very enjoyable experience
2025-01-17
Reply
france Paul
0-6 months Balitmore
I wish you can add the future index parameter to the Demo account.It would be very helpful.
2024-12-27
Reply
Juan Condel
7-12 months Germany
IG is an amazing tool for trade, for sure is much better than Metatrade.
2024-11-21
Reply
Coronad
1-3 years Panama
I like it. If you really understand the forex liquidity (liquidity providers vs consummers, MM vs MP, decentralized and centralized), you will see that they create an extreme huge marketplace. Their MP partners should be very satisfied.
2024-11-21
Reply
Robert Dowl
0-6 months Anguilla
interesting platform . I'm new on Forex and I'm just demoing for the moment but I'm quite impressed by the speed , the spread provided by this Company compared to many others .. I saw some very negative comments , I'm surprised. Maybe I'm missing something ??
2024-11-15
Reply
Guest
0-6 months Spain
My introduction process at the bank has been quick and decisive, with people assisting you 24 hours a day. I am waiting for acceptance from the bank, later I will tell my experience but so far it has been perfect.
2024-11-08
Reply
Henry
1-3 years Monaco
Have been trading on IG platform for a very long time, it is a platform with huge number of tools for chart analysis and quite stable. Havent seen any major issues, performs well during big news release - doesnt freeze up. Commission and spread is a bit on a larger side, however for serious traders reliability comes 1st i guess. This platform will enable serious traders to able to do extensive analysis charts.
2024-10-31
Reply

1-10 of 151 comments

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Risk Warning:

FX trading is of high risk and may not be suitable for all investors. Leverage will create additional risks and loss. Before trading, please carefully consider your investment objectives, experience level and risk tolerance. You may lose part or all of your initial investment; do not invest money that you cannot afford. Educate yourself about the risks associated with FX trading. If you have any questions, please consult an independent financial or tax advisor. Any data and information are provided "as is" and only for information purpose, not for trading or recommendations. Past performance does not predict future results.

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