Dukascopy

I have traded on Dukascopy for almost 3 years. No questions so far. I think Dukascopy is the best broker in terms of fees. It is clear and transparent.It is an honest broker. Plus, they always respond and resolve issues quickly and politely.

Terrible service. Haven't got any responses for more than a week, even though I've sent an email to their official mailing address.

Fast execution, commission + spread is more profitable than competitors, swissquote for example, adequate support (but not in chat!) Is a state-of-the-art trading platform. but reports look a bit like from the nineties. There is a feeling that the guys do not develop enough. In addition to the platform, which is constantly improving, all other technologies are lagging behind.

In general, about trade and service, it can be said just as well, but alas, it is not excellent, a little bit is not enough to excellent. Jforex - works, does not hang, everything is smooth. Someone says that it hangs, brakes or something else, I do not know, I did not notice. Depositing from bank card is very fast - a couple of minutes and money in the account. Withdrawal only through the bank, but also quickly. Everything else Dukascopy keeps at the same level, everything is smooth, not much of a noticeable growth: contests, PAMM, news, everything as always and same as elsewhere.

Below are some points about my experience with Dukascopy.Positive: I found JForex3 better for charting and using indicators than other platforms that I tried out, but know that it was one of the first ones that I used. I might be just used to it. The support for it is also good, if one asks through the community chats. It is also possible to have indicators added to the platform, but it requires some persistence in the communication with their staff. Dukascopy Community page with contests, articles and chats about various topics. The community runs a YouTube channel with live stream training and sharing of methods. I prefer looking up content of other traders than a broker or education site that makes money from ads or turnover. Small spreads on the main pairs. A trade on EUR/USD costs a pip for me. Did not spot slippage in execution. The exceptions were economic calendar events, but they can be easily avoided as the calendar is available on the platform and their website. Visual JForex - one can automate trading rather easily with this program, but I am still getting into it.Negative: Spreads on commodities and stock CFDs are not the best. I mostly stick to currencies on their platform. Investing in a stock and keeping it next to other positions is not a possibility there. I used another broker for that. Their replies to support e-mails take a rather long time. It is better to ask questions about even account related matters to other traders that use their services. They are good for trading top and exotic currencies, but not investment. I use Dukascopy for one to three day currency set ups with trailing stop losses.

A third party mt4 is available but very expensive and will cost you your profits.End of the day, the commission cost plus the cost of the rented mt4 platform will see you in negative territory even if you have made profits for the day. Opening an account is tedious. In general they are a sound company but too much red tape.I would like to stay with them but right now there are far more competitive brokers out there,who offer more than they do. I also never get an answer to my emailed questions about my account even if I email my account manager directly, there is also a language problem as very few at the company can speak English fluently. So asking them a question, might never give you a proper answer. I've also asked my account manger to contact me on several occasions and left messages for him to contact me. Out of 10 or more times I've only gotten one call back, that was to inform me the 3rd party mt4 was ready for use. Warning: do not use this broker with a bridged Fairtrade mt4 option. The costs are extream. As far as I can see on my account, they charge me for the same open lots everyday.

That Dukascopy has so much liquidity is nice for major players but for someone like me it’s not necessary. The tiny spread is a huge help but more analysis might be good. I may go elsewhere. Further, I trade on the weekend and they only have 24/6 assistance.

I am happy with Dukascopy. I like the automated trading but I wish they took PayPal. Much of my business is run through it so for my large volume trades it would be great if I didn’t have to transfer the money out of PayPal to deposit it into Dukascopy.

Dukascopy has a great platform and you can develop trading algorithms in Java, Visual JForex and more recently MQL4 on MT4. It's a good ECN broker. Dukascopy also e-mailed clients not to take any CHF trades on around 15 Jan and widened the spreads when the CHF was depegged from the EUR consequently causing many to have their accounts wiped out and even enter negative territory. Dukascopy did not pursue negative accounts as some brokers did and also did not suffer catastrophic losses as some brokers also did. Less 1 star for not too much help with the development of Java trading strategies via their Community Forum.