FXCM is a total scam, mates! Stay away from it. I have been a very long time customer with fxcm, around ten years! And I have just started to profit recently and now they locked my accounts for no reason! Contacted the support and they refused to give me the reason why.
Also, two years ago, when I was still fooled by them. I opened an active trader account with them, which they promised to have ecn no dealing desk. But at one moment, I could not close my trade with around only 20-25 lots for nearly 2 hours, which gave me a huge loss. Then they forced me to sign a non-disclosure agreement, which only gives me a small sum of loss caused by them. Then I lost trust in them, I decided to maintain a small amount of fund at fxcm!
Then recently, I managed to win big with just a small sum amount of fund. After a while they locked my account like that. Guys, stay away from fxcm, fxcm is just a bucket shop. They lie to ALL customers, regulators! STAY AWAY FROM THEM!!!!