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Plus500

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5.9
(69 Reviews)

Founded: 2008 Min Deposit: 100 USD

Headquarters: England, United Kingdom Max Lev: 1 : 300

Score
Business Scope
7.8
Trading Cost
5.9
Trading Platforms
6.0
Support
6.0
Licence Status

mutiple and strict regulation

ISA 515233914
FCA 509909
CySEC 250/14
Authorised
Authorised
Authorised
Contact
+44 (0) 203 808 9577
support@plus500.com
Strict Regulation
100+ Trading Instruments
Low Commission
Scalping Restriction
Hedging Not Allowed
Good Customer Service
Multilingual Support
Negative Balance Protection
Global Offices

Deposit and Withdrawal

6.0

Average

5+ payment methods

Features

Fast Deposit

See more
See more

Company and Service

7.8

Good

multilingual support & quick response

Features

Good Reputation
Good Customer Service
Global Offices
Profile
Headquarters Address
Plus500UK Ltd, 8 Angel Court, Copthall Avenue | London EC2R 7HJ.
Founded 2008
Broker Type
NDD
Credit Profile No information
Trading Platforms
Contact
No Data
Others
Website Language
Arabic,  Chinese(Simplified),  Chinese(Traditional),  English,  French,  German,  Italian,  Spanish
Customer Service By
Email,  Live Chat,  Facebook,  Twitter,  Instagram,  Youtube
Supported Language
Arabic,  Chinese(Simplified),  Chinese(Traditional),  English,  French,  German,  Italian,  Spanish

Related Complaints

Q&A Complaints

Overall Score

5.9
69 Reviews

Cost 5.9

Platforms 6.0

Deposit & Withdrawal 6.0

Customer Support 6.0

Indicates the average level of Brokers

Keywords for selection
Mobile Trading Supported Reliable & Reputable Responsive Customer Support Trading Conditions

69 Reviews

Ali
0-6 months Standard Account China
Good
2022-12-10
1
Reply
AMusafir
7-12 months Belize
Overall, this is a good platform for beginners and I love how they provide free courses as well. I will say that when talking to customer service on the phone it isn't the best. I personally seem to get a lot more progress through email depending on the issue.
5 hours ago
Reply
K Murray
1-3 years Brazil
Not recommended. very high spread and seems manipulated at time.
2024-03-26
Reply
Ahmed Pip King
1-3 years Saint Vincent and the Grenadines
I had a great experience using Plus500 as it is easy and quick to use. However, as a trader I am looking to make money and then be able to withdraw my money after making profits. The FCA heavily guides withdrawal processes however Plus500 is not well built to allow for easy withdrawal. It gives you the illusion that you are able to choose your withdrawal methods when in reality Plus500 enforce their right to choose how they return your money. This lead to complications as my original source of deposit was disabled and I had no other withdrawal options due to the Plus500 terms and conditions and I lost £1000s in the recent market crash...I would therefore warn everyone to stay away from this platform as they evidently do not take customers seriously and the platform is flawed.
2024-03-22
Reply
Al Mamun Shaon
Over 3 years Honduras
I used plus 500 and good results to start with, the platform was relitively easy to use and had what seemed like reliable applications.
2024-03-20
Reply
DailyForex Team
7-12 months Rwanda
Their bonus level top out at the maximum amount of 7000 euros
2024-03-18
Reply
Shariful Haque
1-3 years Virgin Islands,British
The broker is regulated in 3 different jurisdictions
2024-03-15
Reply
Falco
1-3 years India
Ongelooflijk slechte service; er wordt zomaar aan je accountinstellingen gezeten, zonder toestemming, aanleiding of overleg en alsof dat niet erg genoeg is, moet je lang wachten op een oplossing en als je vraagt hoe lang je nog moet wachten, dan weet niemand dat. Het kan een dag, een week, een maand, misschien langer duren? Niemand weet het, maar ik ben nog steeds aan het wachten. Ondertussen zie ik allerlei handel aan mij neus voorbij gaan...Iedereen kan fouten maken, maar het gaat om hoe de fout wordt hersteld als bedrijf, ik geef plus 500 minder dan 1 ster hiervoor! Ik overweeg mijn correspondenties met ze te openbaren, als ze niet met een goede verklaring komen, wordt vervolgd..
2024-03-11
Reply
Mario Vega
0-6 months Panama
I was trading oil 6 weeks ago with this platform. I had 4 buy positions when the price started dropping. I wanted to close my positions to cut my losses. The platform did not responded for 20 minutes. The close button was on pause. My balance went from £32K to £7.5K. I could not control anything just watch my money melting away! I reported it to plus500. In their investigation, there was no platform error. Therefore my £25K is not their fault. I could not control my positions because the platform did not let me to do so! This cost me £25K and this is not their fault! This is not fair against people. If they pause the close button you are in the mercy of plus500! Avoid Plus500 by any cost.
2024-03-08
Reply
maksimgordeevfx
7-12 months South Africa
Sadly there is nobody around on weekends.It seems they only operate between normal business hours. Slow response time to emails is 15-20 mins. No phone number to speak to anybody. Website states 24/7 contactability. Frighteningly poor customer service for a broker who handle large amounts of the publics money.
2024-03-06
Reply

1-10 of 69 comments

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